{"id":10258,"date":"2024-05-20T17:01:20","date_gmt":"2024-05-20T15:01:20","guid":{"rendered":"https:\/\/v3.lhk.ee\/en\/?page_id=10258"},"modified":"2025-11-12T15:59:49","modified_gmt":"2025-11-12T13:59:49","slug":"cancelation-policy","status":"publish","type":"page","link":"https:\/\/lhk.ee\/en\/cancelation-policy\/","title":{"rendered":"Cancelation policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10258\" class=\"elementor elementor-10258\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac4dda e-flex e-con-boxed e-con e-parent\" data-id=\"9ac4dda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3fb60ce e-con-full e-flex e-con e-child\" data-id=\"3fb60ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15dcb36 elementor-widget-laptop__width-initial elementor-widget elementor-widget-image\" data-id=\"15dcb36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-1024x1024.jpg\" class=\"attachment-large size-large wp-image-10263\" alt=\"\" srcset=\"https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-1024x1024.jpg 1024w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-300x300.jpg 300w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-150x150.jpg 150w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-768x768.jpg 768w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-1536x1536.jpg 1536w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-700x700.jpg 700w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-600x600.jpg 600w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-24x24.jpg 24w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-36x36.jpg 36w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0-48x48.jpg 48w, https:\/\/lhk.ee\/en\/wp-content\/uploads\/sites\/43\/2024\/05\/lhk_logo_0.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a259631 e-con-full e-flex e-con e-child\" data-id=\"a259631\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb3b81 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"bdb3b81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cancelation policy\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2767ee7 elementor-widget elementor-widget-text-editor\" data-id=\"2767ee7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Cancellation of dental appointment by the Patient.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee3b907 elementor-widget elementor-widget-text-editor\" data-id=\"ee3b907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the event that the Patient cannot come to dental appointment at the booked time, Patient is obliged to inform the L\u00e4\u00e4nemere Hambakliinik <strong>at least 24 hours before<\/strong>\u00a0the start of the booked appointment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08f7a5a elementor-widget elementor-widget-text-editor\" data-id=\"08f7a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dental appointment can be\u00a0<strong>cancelled<\/strong>\u00a0or\u00a0<strong>changed<\/strong>\u00a0as follows:<\/p><ul><li>By phone (+372) 660 04 60 during the opening hours of the L\u00e4\u00e4nemere Hambakliinik<\/li><li>At the reception desks of L\u00e4\u00e4nemere Hambakliinik during opening hours:<ul><li>Linnam\u00e4e tee 3, 4th floor, Lasnam\u00e4e, Tallinn<\/li><li>Keskuse 16, Mustam\u00e4e, Tallinn<\/li><li>\u00c4dala 1, Pelgulinn, Tallinn<\/li><\/ul><\/li><li>By writing an email to info@lhk.ee<\/li><li>Through the link in the confirmation email of the online booking and the SMS reminder about the visit, as well as in the &#8220;My Bookings&#8221; section on the clinic&#8217;s website:<ul><li>To cancel an appointment in the online booking system, the Patient identifies himself with an ID card, Mobile ID or Smart ID. If desired, it is possible to make a new reservation on the clinic&#8217;s website www.lhk.ee using the online booking system.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67c791a elementor-widget elementor-widget-text-editor\" data-id=\"67c791a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Starting\u00a0<strong>from the second time<\/strong>, if the Patient cancels the appointment\u00a0<strong>less than 24 hours before<\/strong>\u00a0the appointment time or\u00a0<strong>fails to come<\/strong> to the appointment (unannounced no-show), the L\u00e4\u00e4nemere Hambakliinik has the right to present the Patient with <strong>an invoice to cover the costs of being ready to provide health care services<\/strong>\u00a0according to the price list valid in the clinic.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-751e844 elementor-widget elementor-widget-text-editor\" data-id=\"751e844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The costs related to being ready to provide health care services include, for example:<\/p><ul><li>Costs for disposable materials and accessories prepared for the appointment<\/li><li>Costs for sterilization of reusable instruments prepared for the appointment<\/li><li>Costs for waste management of materials prepared for the appointment<\/li><li>Employee salary costs<\/li><li>Clinic household expenses<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9eb951 elementor-widget elementor-widget-text-editor\" data-id=\"b9eb951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Fee to cover the costs of being ready to provide healthcare services<\/strong> (for unannounced no-show) \u2013 <strong>75 \u20ac<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf754d7 elementor-widget elementor-widget-text-editor\" data-id=\"bf754d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Board of L\u00e4\u00e4nemere Hambakliinik<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancelation policy Cancellation of dental appointment by the Patient. In the event that the Patient cannot come to dental appointment at the booked time, Patient is obliged to inform the L\u00e4\u00e4nemere Hambakliinik at least 24 hours before\u00a0the start of the booked appointment. Dental appointment can be\u00a0cancelled\u00a0or\u00a0changed\u00a0as follows: By phone (+372) 660 04 60 during the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-builder.php","meta":{"footnotes":""},"class_list":["post-10258","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancelation policy - L\u00e4\u00e4nemere Hambakliinik<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lhk.ee\/en\/cancelation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancelation policy - L\u00e4\u00e4nemere Hambakliinik\" \/>\n<meta property=\"og:description\" content=\"Cancelation policy Cancellation of dental appointment by the Patient. 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